RBC Royal Bank of Canada Customers – Beware Fraudulent Phishing Emails

07.19.2011

Customers of Royal Bank of Canada (RBC) are being warned to beware of fraudulent emails that appear to be coming from RBC, but which are actually phishing emails that seek to gain access to the Internet banking account login details of RBC customers. Below we’ve featured the text of one such email which was received today:

Dear Customer,

We’ve made some enhancements to our Sign In Protection feature, providing you with additional security when using Online Banking. As a result you may notice some changes to the Sign In Protection and Personal Verification Question screens.

We need to update your information and place a new security recognition cookie on your computer. To securely Sign In » to Online Banking just click here or go directly to www.rbc.com .

However, Failure to do so may result in temporary account suspension.Please understand that this is a security measure intended to help protect you and your account.

With the newly-enhanced Sign In Protection, you can now select from a variety of Personal Verification Questions which help encourage unique and memorable answers.

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